About ADI Leak Detection Pontarddulais

ADI Leak Detection Pontarddulais is a leak detection service that finds hidden water leaks in Pontarddulais. ADI Leak Detection was founded in 2011.

Engineer turning an external stop tap in a grass verge

Who is ADI Leak Detection?

ADI Leak Detection Pontarddulais is the Pontarddulais service of ADI Leak Detection. The company finds hidden leaks in central heating, plumbing, water mains, drains, swimming pools, roofs, bathrooms, ceilings and garden irrigation without opening anything up first.

It repairs plumbing, heating, water mains and swimming pool leaks; roof, structural and drain faults are located and reported for the right contractor.

Bookings, scheduling and reports are handled by ADI Leak Detection’s head office.

You speak to our office team before an engineer is booked. The engineer who investigates your leak writes your report, so you get answers from the person who attended.

Detecting leaks since

2011

TrustScore from 1,658 Trustpilot reviews, as of November 2026

4.7
Rated 4.5 out of 5 on TrustpilotTrustpilot

How do you arrange a leak detection visit in Pontarddulais?

Leak detection enquiries reach a technical advisor, who calls you back to discuss your leak and arrange the visit.

Same or next day depending upon engineer availability.

A technical advisor calls you back to discuss your leak and arrange the visit. Your details are only used for the purposes of your enquiry. Privacy policy.

What are ADI Leak Detection’s company details?

ADI Leak Detection is the trading name of ADI Leak Solutions Ltd, registered in England and Wales, company no. 15870765.

Trading nameADI Leak Detection
Legal entityADI Leak Solutions Ltd, registered in England and Wales, company no. 15870765
Founded2011, by Adrian Morgan
Pontarddulais coverLeak detection visits arranged through head office.
Phone01792 929057
Head officeSuite 407, Access Business Center, Handy Cross Roundabout, High Wycombe, HP11 1UP
Registered office1 George Street, Wolverhampton, WV2 4DG
Engineers25 leak investigation engineers across England, Scotland and Wales.
Insurance£5 million public liability cover
HoursMonday to Friday, 7:30am to 6:30pm. Saturday and Sunday closed.
Reviews1,658 Trustpilot reviews, as of November 2026

How does ADI Leak Detection Pontarddulais work for landlords, letting agents and commercial premises?

Pontarddulais expanded during the period when tinplate works were established from 1872 to 1910. For Pontarddulais enquiries, the team considers the current building layout when discussing a concealed water escape. Explain alterations to fitted rooms, heating circuits or extensions and identify any retained finishes around the damp. The accessible installation and observed symptoms guide checks within the premises.

Pontarddulais’s recorded industrial growth includes tinplate works established between 1872 and 1910. The River Loughor, the Dulais stream and Coedbach Park are named elements of the town’s physical setting. These give useful context when locating a property and describing an outside water observation.

State the particular building and its present supply or drainage route rather than attributing symptoms to the town’s industrial history or nearby watercourse. For an older premises, explain known changes to the occupied rooms and the accessible finishes around the affected area.

Pontarddulais has a 16.3% combined private-rented or rent-free tenure share in Census 2021. For Pontarddulais enquiries, the team can discuss an occupied-home repair with the responsible contact. Ask the resident to describe the water changes and agree entry to the affected rooms. If a neighbouring space or another floor needs inspection, identify who can authorise that access.

The Pontarddulais tenure table identifies 460 households, representing 16.3%, in the combined private-rented-or-rent-free category. Its separate accommodation table includes 355 flats, maisonettes and apartments. These totals do not establish which flats are rented or whether a particular house contains separately managed space. For a letting enquiry in Pontarddulais, give the actual arrangement of the dwelling and the responsible repair contact.

Describe any occupied floor above or beside the water symptoms so that access can be discussed for the relevant parts of that property.

Pontarddulais Industrial Estate and a district shopping centre appear in the council’s May 2017 profile. For a business enquiry in Pontarddulais, the team needs the current premises and its access arrangements. Explain who can open the relevant water-service spaces and whether plans show the supply or drainage route.

Details of shared controls or restricted areas help describe the checks that can be arranged. The council’s Pontarddulais profile identifies an industrial estate and a district shopping centre as different business settings. State whether the affected premises are on Pontarddulais Industrial Estate or within the shopping area when making a commercial enquiry.

A trading space and an industrial unit each need their own description of water controls, service rooms and shared access. The SA4 outward code alone cannot identify those arrangements. Give the particular premises and the connection associated with the symptoms so the enquiry follows the business’s own installation.

A risk assessment and method statement is supplied on request for commercial sites.

Every visit ends with its own written report for that property, with the photographs and video from the day, so a portfolio ends up with one document per address rather than a verbal account of what somebody found. Those reports are written for trace and access and escape of water claims.

Engineer listening at a street stop tap cover on a pavement of terraced houses

How did ADI Leak Detection begin?

Adrian Morgan started ADI Leak Detection in 2011. He came from plumbing, and set out to show that most leaks can be found without taking up a floor or opening a wall.

He put tracer gas, acoustic and thermal methods to work early, designed several of the company’s own tools for pools and pipework, and grew it from one man working locally into a business covering England, Scotland and Wales.

The founder died in 2024. ADI Leak Solutions Ltd was incorporated to carry the company forward, and every engineer still works to the process he built.

Monique Dray joined in 2016 and became Managing Director in 2024, having spent years running operations and the customer side already, so the handover did not interrupt the work. Her focus is on doing the job properly, and on reports customers can rely on for an insurance claim.

Milestones
YearMilestone
2011Adrian Morgan founds ADI Leak Detection in High Wycombe, putting tracer gas, acoustic and thermal methods into one non-invasive process.
2011 to 2015In-house design of pool and pipework leak detection tools.
2019Corporate Livewire Prestige Award, Water Leak Detection Service of the Year.
2021Corporate Livewire Prestige Award, Water Leak Detection Service of the Year (second win).
2023Corporate Livewire Prestige Award, Water Leak Detection Service of the Year (third win).
2024ADI Leak Solutions Ltd incorporated, company no. 15870765, to carry the business forward after the founder's passing. The 1,000th Trustpilot review lands. Monique Dray, with the company since 2016, is appointed Managing Director.
2026Corporate Livewire Prestige Award, Water Leak Detection Service of the Year (fourth win). 25 leak investigation engineers and 1,658 Trustpilot reviews, as of November 2026.

Who runs ADI Leak Detection?

ADI Leak Detection is run by its leadership team, and the company holds the accreditations and awards.

NameRoleResponsibility
Monique DrayManaging DirectorJoined ADI Leak Detection in 2016 and became Managing Director in 2024, after running operations and the customer side of the business for years.
Peter JonesMarketing DirectorPutting ADI in front of people who need leak detection services.
Priti SaundFinance DirectorResponsible for the company's finances and reporting.
Mark JonesTechnical ManagerSigns off every new engineer's training on tracer gas, acoustic listening and thermal imaging.

Which accreditations and awards does ADI Leak Detection hold?

ADI Leak Detection was named Water Leak Detection Service of the Year at the Corporate Livewire Prestige Awards in 2019, 2021, 2023 and 2026. The company is CIPHE accredited, WIAPS registered, a WaterSafe approved contractor and a SPATA member, and some of its engineers hold CSCS cards.

AccreditationStatus
Chartered Institute of Plumbing and Heating Engineering (CIPHE)ADI Leak Detection is an accredited company
Water Industry Approved Plumbers' Scheme (WIAPS)ADI Leak Detection is registered
WaterSafeADI Leak Detection is an approved contractor
SPATA, the Swimming Pool and Allied Trades AssociationADI Leak Detection is a member
Construction Skills Certification Scheme (CSCS)Some ADI Leak Detection engineers hold CSCS cards

What standards and guarantees apply to leak detection?

Every job comes with a written report by the engineer who attended, £5 million public liability cover and a guarantee on repairs.

Repair guaranteeAll repair work carried out by ADI Leak Detection is guaranteed.
Insurance£5 million public liability.
Commercial sitesRisk assessment and method statement supplied on request.
ReportingThe engineer who attended writes the report, with photographs and video for your insurer.

What do customers say about ADI Leak Detection?

Trustpilot reviews describe ADI Leak Detection’s work in the customers’ own words.

Lauren E.

Rated 5 out of 5 on TrustpilotTrustpilot
Gentleman was very polite

Gentleman was very polite, found the leak with no problem very helpful, tidy and did the job that was required there and then. Couldn’t fault the gentleman at all. Would highly recommend

Date
15 October 2026

Ben M.

Rated 5 out of 5 on TrustpilotTrustpilot
Super professional service

Super professional service. Extremely satisfied

Date
15 September 2026

Davy L.

Rated 5 out of 5 on TrustpilotTrustpilot

Keeping us informed every step of the way,very friendly and overall did a good job .

Date
15 September 2026

Trustpilot reviewer

Rated 5 out of 5 on TrustpilotTrustpilot
Great service

Polite, professional and expert leak detection. Friendly and helpful support service.

Date
8 August 2026

Lisa D.

Rated 5 out of 5 on TrustpilotTrustpilot

Really helpful explaining what work was needed and then fixing the issue.

Date
30 July 2026

Trustpilot reviewer

Rated 5 out of 5 on TrustpilotTrustpilot
Excellent customer service skills

I did not need to go ahead with the job, but l found the response was fast, and the people l dealt with polite, friendly and very helpful.

Date
10 July 2026
4.7 Rated 4.5 out of 5 on TrustpilotTrustpilot TrustScore 4.7 from 1,658 Trustpilot reviews, as of November 2026

What do people ask about ADI Leak Detection Pontarddulais?

Questions about leak detection visits cover bookings, repairs and insurance.

How is a leak detection visit to a Pontarddulais property arranged?

A technical advisor confirms the service and arranges the visit through head office.

Does ADI Leak Detection Pontarddulais repair leaks as well as find them?

Leak repairs cover plumbing, central heating, water mains and swimming pools, and we guarantee that work. Roof and structural leaks are located and reported rather than repaired.

Is ADI Leak Detection insured?

ADI Leak Solutions Ltd carries £5 million of public liability cover. A risk assessment and method statement is supplied on request for commercial sites.

Call now on 01792 929057